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About Ladd Appliance & HVAC Repair
Ladd Appliance & HVAC Repair operates in Little Rock, Arkansas as an appliance and HVAC repair contractor earning a pristine 5.0-star rating from 15 customer reviews. The business handles residential cooling systems, freezers, washers, and related equipment failures for homeowners throughout the Little Rock metropolitan area. Communication remains direct through phone and text channels, with scheduling available for both routine maintenance and urgent repair situations.
Customer reviews consistently highlight several distinguishing qualities. The team defers invoicing until completely certain the problem is resolved, a policy multiple reviewers specifically mention. Technicians arrive prepared with parts and diagnostic tools, minimizing repeat visits. One reviewer describes the team traveling to her home during an ice storm to restore heating when the system froze, demonstrating willingness to serve under difficult conditions.
Several reviewers recount specific service scenarios that illustrate their approach. One homeowner described waiting five months without results from a previous company, then receiving a diagnosis within days from Ladd. Reviewers name technicians Katie and Adam, noting their knowledge, efficiency, and friendly communication. A customer whose washer required repair mentioned the technician arrived on time, explained the problem clearly, and verified the fix worked before finalizing the service.
What Customers Say
All 15 reviewers awarded 5 stars, with multiple customers specifically praising same-day response times and the teams willingness to return until the problem was fully resolved. Several reviewers contrast their experience with previous companies that left issues unsolved.
Services
AC and HVAC System Repair
Diagnosing and repairing frozen or malfunctioning cooling systems, with service during extreme weather conditions.
Freezer Repair
Repairing household freezers that fail to maintain proper temperature, including issues previous companies could not resolve.
Washer Repair
Repairing washing machines including Maytag and other major brands, with parts and labor included in quoted pricing.
Appliance Repair
General residential appliance repair services covering refrigerators, washers, dryers, and related equipment.
Emergency Repair
Same-day response for urgent appliance and HVAC failures, including heat wave and storm-related emergencies.
Preventive Maintenance
Checking and servicing units to prevent recurring problems, with thorough inspection before declaring repairs complete.