Mid-South Distributing USA, Inc

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Mid-South Distributing USA, Inc operates as an appliance parts supplier serving Little Rock and the surrounding region from multiple distribution centers across Arkansas, Texas, and Missouri. With 84 customer reviews generating a 4.5-star average rating, the company has built a steady reputation among both retail homeowners and contractor clients seeking OEM replacement components. Their Little Rock location at 7501 Enmar Drive handles walk-in parts requests alongside their dedicated HVAC contractor-only branch at 7821 Doyle Springs Road. The business maintains standard hours Monday through Friday from 7:30 AM to 5 PM, closed weekends.
The breadth of brands stocked sets Mid-South apart from typical parts suppliers. Their inventory spans residential essentials including washers, dryers, refrigerators, dishwashers, ovens, ranges, and microwaves from manufacturers such as Whirlpool, Maytag, GE, Frigidaire, Bosch, Kitchen Aid, and Amana. They additionally distribute HVAC equipment covering furnaces, window units, and central air conditioning systems. This dual focus on major appliance components and climate-control products allows single-source purchasing for professionals managing mixed equipment portfolios.
Reviewers share specific service experiences highlighting the company's parts-finding capabilities. Janie Lanier describes Tom successfully locating a heating element for an oven requiring immediate replacement, noting the team operated in crisis-mode to resolve the situation. Kevin Paletskih recounts Paul locating a dryer start switch unavailable in stock and sourcing an alternative solution, praising the technician's patience and follow-through. Not all experiences prove positive, with Chris Guy noting reduced willingness to serve retail customers and Todd Gifford citing pricing concerns for a specific component.
What Customers Say
Five of eight reviewers award five stars, praising parts availability and staff helpfulness. Negative reviews cite pricing concerns and reduced retail accessibility, while positive feedback highlights specific technicians Paul and Tom resolving difficult part-finding situations.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| WednesdayToday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |