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Claim This BusinessAbout Midstate Heating & Cooling
Midstate Heating & Cooling is a Little Rock-based air conditioning contractor operating under current Arkansas HVAC licensing. The business holds a 5.0-star rating from 24 customer reviews, reflecting consistent service quality over its operational history. Serving residential clients throughout Little Rock and surrounding Pulaski County, the company handles AC repair, new system installation, and routine maintenance for homeowners seeking reliable climate control in Arkansas summers.
The contractor differentiates itself through owner-led service delivery, with Brian managing projects personally from initial diagnosis through completion. Customer reviews highlight ability to navigate manufacturer warranty claims, securing replacements and repairs covered by original equipment warranties. Response time receives repeated mention, with multiple reviewers noting same-day arrival during summer heat emergencies.
Customer narratives illuminate specific service scenarios. Stephanie Muniz's review describes a comprehensive AC overhaul requiring substantial repair work, completed at reasonable cost despite extensive system damage. Benny Carter's experience captures the company's emergency response capability: rapid arrival during peak summer heat, manufacturer coordination for warranty-covered repairs, and timely system restoration. Brian personally managed each mentioned job, suggesting hands-on owner involvement typical of smaller local operations.
What Customers Say
Eight detailed reviews consistently emphasize three qualities: same-day or quick response during heat emergencies, owner Brian's direct involvement on service calls, and warranty claim navigation. All reviewers awarded five stars, with multiple customers noting this was their second or third service call. One reviewer contrasts their experience with previous contractors unable to resolve the underlying issue.
Services
AC Repair & Maintenance
Diagnostic services, component repair, and tune-ups restoring system performance and efficiency.
New AC Installation
Complete system replacement and new equipment installation for residential properties.
Emergency AC Service
Urgent repair calls, notably same-day response during summer heat emergencies.
Warranty Claim Navigation
Coordination with manufacturers to process warranty claims and secure covered repairs.
System Diagnostics
Identification of cooling issues, with transparent explanation of required repairs.