Airco Service

HVAC contractor
4.8(1,519 reviews)
411 N Goad Springs Rd Suite 104, Lowell, AR 72745
Airco Service

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About Airco Service

Airco Service operates as a licensed HVAC contractor in Lowell, Arkansas, maintaining a 4.8-star rating across 1,519 customer reviews. The company serves residential and light commercial clients throughout Northwest Arkansas, including Lowell, Rogers, and Bentonville. Friday through Monday, technicians respond to service calls from 8 AM to 7 PM, providing year-round heating and cooling system support for homeowners in the region.

With no accessible company website to confirm brand partnerships, service specials, or guarantee terms, Airco Service distinguishes itself through customer testimonials highlighting direct technician interaction. The review portfolio shows recurring names: Aaron receives recognition for thorough explanations and thermostat guidance, while other reviewers note challenges with follow-up communication and parts procurement. Homeowners should verify service offerings and warranty terms during the initial call since online details are limited.

Customer narratives from recent reviews reveal specific scenarios. Brian Holder describes Aaron arriving to diagnose system issues, taking time to explain findings without pressure for unnecessary sales, and assisting with programmable thermostat setup. Jason Hurley's account details a heating system installation requiring multiple visits, with the company eventually extending warranty coverage after the customer pursued resolution in person. These accounts suggest a company that responds to escalated concerns but may benefit from more proactive communication.

What Customers Say

Among 1,519 reviews, a subset describes technician expertise, with Aaron named in multiple positive ratings. One reviewer documents an installation issue requiring return service visits, while another notes extended waits for ordered parts. Positive reviews emphasize diagnostic explanation and trustworthiness, while negative feedback centers on communication delays and customer service response times.

4.8 · 1,519 reviews
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Working Hours

Sunday8 AM–7 PM
Monday8 AM–7 PM
Tuesday8 AM–7 PM
Wednesday8 AM–7 PM
ThursdayToday8 AM–7 PM
Friday8 AM–7 PM
Saturday8 AM–7 PM

Services

HVAC Repair

Diagnosing and fixing heating and cooling system malfunctions, including thermostat and electrical issues.

System Installation

New heating and cooling equipment installation for residential properties.

Preventive Maintenance

Tune-ups and system inspections to maintain HVAC performance and extend equipment life.

Thermostat Setup

Installation and programming assistance for programmable and smart thermostats.

Warranty Service

Repairs covered under manufacturer or company-provided warranty agreements.

Emergency Repairs

Same-day or priority service for urgent heating and cooling failures during business hours.

Frequently Asked Questions