Bob & Ed's Heating & Air Conditioning

Air conditioning repair service
4.6(57 reviews)
14807 MacArthur Dr, North Little Rock, AR 72118
Bob & Ed's Heating & Air Conditioning

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About Bob & Ed's Heating & Air Conditioning

Bob & Ed's Heating & Air Conditioning has kept Central Arkansas comfortable since 1972, making it one of the longest continuously operating family HVAC businesses in the state. Based in North Little Rock, this contractor serves the broader metropolitan area including Jacksonville, Sherwood, and Cabot alongside surrounding unincorporated communities in Pulaski and Lonoke counties. The company maintains a 4.6-star rating across 57 verified Google reviews, with a volume of feedback that reflects decades of consistent service to residential homeowners. Their technicians hold proper licensing for Arkansas HVAC work and provide both scheduled maintenance and urgent repair visits.

What separates Bob & Ed's from newer competitors is their approach to system longevity. Rather than automatically recommending full replacement at the first sign of trouble, their reviews describe technicians who first attempt targeted repairs and diagnostics before proposing major expenditures. The company offers dedicated carbon monoxide testing, a critical service for Arkansas homes where heating systems operate through humid summers and occasionally frigid winter nights. Their emergency service availability means weekend and after-hours calls receive same-day response, a practical benefit for families dealing with sudden AC failure during triple-digit summer heat.

Customer reviews name specific technicians who delivered memorable service. Matt, referenced by a July 2025 reviewer, performed a thorough multi-component inspection covering thermostat function, condensate drainage, and refrigerant levels before cleaning the entire unit inside and out. Another reviewer describes an hour-long same-day repair that restored a broken system during a heat wave, with the technician arriving within the same phone call's timeframe. Long-term customers cite 40 years of unbroken service relationships, suggesting consistent quality across multiple technician generations.

What Customers Say

Of 57 reviews, the majority award 5 stars citing diagnostic thoroughness, same-day emergency response, and honest recommendations. Three 1-star reviews describe specific failures: a misdiagnosed $625 replacement, maintenance contract disputes over uncleaned coils, and a late arrival. Positive reviews frequently mention technicians by name and highlight quick fixes that avoided full system replacement.

Services

AC Repair & Service

Diagnose and repair cooling system failures including refrigerant issues, thermostat malfunctions, and compressor problems.

AC Replacement & Installation

Install new air conditioning units when repairs are not feasible, with equipment sizing for Arkansas climate demands.

Heating Repair & Service

Fix furnaces, heat pumps, and heating components that fail during Arkansas winter temperature drops.

Heating System Replacement

Replace aging furnaces and heating equipment, including heat exchanger evaluation and new unit installation.

Carbon Monoxide Testing

Safety inspections to detect CO leaks in home heating systems, critical for enclosed Arkansas homes.

Emergency HVAC Service

Same-day or after-hours response for urgent heating and cooling failures, including weekend coverage.

Residential Maintenance Contracts

Annual or biannual maintenance plans covering filter changes, component inspection, and system cleaning.

Frequently Asked Questions