Kirby's Heating & Air Conditioning Inc

Kirby's Heating & Air Conditioning Inc serves the North Little Rock community as an air conditioning contractor with a 4.3-star rating drawn from 22 customer reviews. The business operates from Monday through Friday during standard daytime hours, providing residential heating and cooling services to homeowners throughout the greater North Little Rock metropolitan area. Reviewers in the local community have described interactions with team members including Brian Kirby and Joe, noting professional conduct and thorough explanations of repair options during service calls.

Several reviewers highlight the company's commitment to same-day service responsiveness, particularly during extreme weather conditions. One customer account describes how a technician arrived on the day of the initial call to diagnose a non-functional cooling system, then left temporary equipment to provide relief while a full replacement was arranged. Another reviewer mentions receiving a replacement indoor unit within one week of the initial service visit, describing the pricing as reasonable and the communication as transparent throughout the process.

Customer feedback reveals notable variation in service experiences. Positive reviews cite fair pricing, respectful technicians, and treatment described as family-like, while negative reviews reference long wait times for appointments, communication challenges, and instances of perceived rudeness during phone interactions. The company does not offer around-the-clock emergency availability, and some reviewers indicate difficulty securing prompt scheduling for non-emergency service requests.