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Claim This BusinessReach Heat and Air has earned a 4.9-star average from 14 verified reviews in North Little Rock, Arkansas, where the team operates around the clock every day of the week. The contractor handles residential and light commercial heating and cooling work across the city and surrounding Pulaski County neighborhoods, responding to routine maintenance calls and urgent breakdowns without geographic restrictions within their coverage zone. No founding year or license number appears in publicly available records, so those details cannot be confirmed here.
The company distinguishes itself through constant availability and rapid mobilization. With 24-hour staffing every day, Reach Heat and Air eliminates the gap between a system failure and professional assessment, a capability that proves critical during Arkansas summers when temperatures routinely climb into the 90s and winters that bring unexpected freezing weather. This operational model allows the team to quote, schedule, and dispatch technicians without the delays common among contractors who only staff during business hours.
Customer feedback names technician Dalton Walthall in multiple reviews, describing him as both knowledgeable and personable during jobs that required immediate attention. One reviewer called the team after office HVAC issues arose during winter weather; Dalton and a colleague diagnosed the problem on-site and completed the repair the same day, prompting the reviewer to transfer all future service contracts to Reach Heat and Air. Another reviewer, a parent with a young child, reported that her air conditioning failed on a Thursday night and the team had a new unit installed by Monday morning, a turnaround that minimized household disruption during an already stressful situation.
All 7 available reviews award 5 stars, with 4 customers specifically calling out emergency or same-day response and 2 naming technician Dalton Walthall for his diagnostic explanations and professional demeanor. Reviewers emphasize punctuality, honest communication about repair scope, and work quality that earned repeat business.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Round-the-clock response for heating and cooling failures, with technicians dispatched same-day to diagnose and resolve the issue on-site.
Inspection, cleaning, and repair of furnaces and heat pumps to maintain safe operation during Arkansas winter months.
Maintenance and repair of air conditioning units including refrigerant handling, coil cleaning, and airflow verification for summer heat.
Removal of old units and professional installation of replacement heating and cooling systems with manufacturer guidelines followed.
Service contracts and repair work for business HVAC equipment, including the office repair that generated a positive review from a North Little Rock office manager.