Sears Appliance Repair

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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates from North Little Rock, Arkansas, serving the greater metropolitan area with appliance repair services. The company maintains a 4.4-star rating across 144 customer reviews, with service available from 6 AM to 10 PM seven days a week. This national brand leverages corporate resources and training protocols to support local technicians serving residential customers throughout Pulaski County and surrounding communities.
The company positions itself within the Sears Home Services network, connecting customers with technicians trained on major appliance brands including Kenmore products. Service appointments can be scheduled online, though some reviewers note challenges with the automated scheduling system. The diagnostic fee structure requires upfront payment before parts ordering, a policy that has drawn mixed reactions from customers.
Customer reviews highlight specific technicians who delivered strong service outcomes. Raymond Springer received recognition for diagnosing a Kenmore upright freezer and recommending repair over replacement, saving the customer several hundred dollars. Reviewer Frank Wall described technician Aundray as professional and knowledgeable, noting he owned up to a mistake and worked tirelessly to complete the job. Another reviewer acknowledged technician Dylan completed work efficiently while noting frustration with the company's appointment system. These individual experiences illustrate how technician expertise varies across service calls.
What Customers Say
Of 5 detailed reviews, 3 cite specific technicians by name, with positive experiences balanced against frustrations about parts delays and automated scheduling systems. Positive reviews emphasize diagnostic skill and cost-saving advice, while negative reviews focus on refund policies and service delays.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| WednesdayToday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Washer Repair
Diagnostic and repair services for washing machine mechanical and electrical issues including drain pumps.
Dryer Repair
Service for dryer heating elements, drums, and mechanical components.
Refrigerator Repair
Fixes for upright freezers, refrigerators, and cooling system problems.
Dishwasher Repair
Repair services for dishwasher motors, pumps, and cleaning performance issues.
Oven and Range Repair
Cooking appliance repair including heating elements and control systems.
Small Appliance Repair
Service for various household appliances within the service network.
Diagnostic Services
Upfront fee covers diagnosis, with parts ordered separately after assessment.