Bert Black - AC Heating Plumbing Electric

Bert Black AC Heating Plumbing Electric operates from a Pine Bluff headquarters at 3102 South Midland Drive, delivering round-the-clock HVAC, plumbing, and electrical services across central Arkansas. The contractor holds a 4.8-star average rating drawn from 486 customer reviews, with a client base spanning the Pine Bluff metro area as well as neighboring Little Rock and Hot Springs. The business maintains 24/7 availability including weekends and holidays, positioning itself as a responsive option for homeowners facing urgent system failures.

The company distinguishes itself through authorized dealer partnerships for major equipment brands and generator installations, complementing a full suite of trades including plumbing and electrical work. Website offerings include a $99 Freon check promotion, seasonal HVAC maintenance packages, duct cleaning services, tankless water heater installations, and EV charger setups. The Pine Bluff location emphasizes 24/7 emergency response capability, with a dedicated scheduling line at (501) 830-1829 for non-emergency requests.

Customer feedback reveals mixed experiences: a long-term client praised the team for same-day responsiveness during system failures, noting professional handling of two HVAC units over a 25-year relationship. However, one reviewer documented a significant billing dispute involving quoted versus final charges, communication gaps with technicians, and unresolved water leak issues following repairs. The contrast suggests service quality may vary depending on specific technicians assigned and the nature of repairs needed.