Burris Heat And Air

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About Burris Heat And Air
Burris Heat And Air has earned a perfect 5.0-star rating across 647 reviews in Plumerville, Arkansas, establishing itself as a trusted name in residential climate control. Operating with round-the-clock availability on weekends, the company responds to homeowner emergencies when they need it most. Multiple reviewers note the team arrives within hours of the initial call, including oneinstance where a technician reached a customer just 15 minutes after scheduling. The business serves Plumerville and surrounding communities in Conway County, providing heating and cooling solutions to homeowners who depend on reliable service.
What distinguishes Burris Heat And Air is their diagnostic approach, according to reviewer feedback. Rather thandefaulting to part replacements, technicians investigate root causes to identify the actual problem saving customers money. Kyle Wilsons review describes a challenging installation on a difficult-to-access unit that other contractors refused to attempt. Debra G. mentioned her technicians worked through two feet of snow and ice to complete her heating system install during winter weather. This willingness to tackle situations and find solutions rather than recommend expensive replacements resonates through the feedback.
Customer stories from recent reviews highlight specific scenarios the team has handled. Matt Brown described his technician as the kindest gentleman he has ever met, noting the professional entertained his toddler while working. Bailey Boudreaux noted the team installed a new AC unit during the Christmas holidays when many contractors were unavailable. Traci Rutherford received a video explanation of her units internal condition, giving her visual confirmation of the diagnosed issue. These interactions demonstrate a commitment to transparency and customer education that reviewers consistently praise.
What Customers Say
All 647 reviews award 5 stars, with 4 reviewers specifically mentioning emergency same-day service. Multiple customers highlight the technicians honest diagnostic process, choosing repairs over unnecessary replacements. Reviewers consistently praise friendly, knowledgeable service.
Working Hours
| Sunday | Open 24 hours |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Open 24 hours |
Services
Heating System Repair
Diagnostic services identify actual issues rather than defaulting to part replacements, saving money.
Cooling System Repair
Same-day emergency response available for AC breakdowns, including holiday weekend calls.
HVAC Installation
New system installations including difficult access locations, winter weather conditions.
System Diagnostics
Thorough inspections with video documentation explaining problems to homeowners.
Preventive Maintenance
Regular service to keep heating and cooling systems running efficiently.
Emergency Service
24-hour availability on weekends and holidays for urgent climate control needs.