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Claim This BusinessFranklin AC, Plumbing, & Electrical delivers family-owned comfort solutions across Northwest Arkansas from its Springdale headquarters, serving homeowners in Fayetteville, Rogers, and surrounding communities since establishing roots in the region. The company maintains a perfect 5.0-star rating accumulated across 1,126 verified Google reviews, a metric that reflects consistent service delivery across all three trades the company operates: heating and cooling, plumbing, and electrical work. This multi-trade capability distinguishes Franklin from single-disciplined contractors, allowing homeowners to manage HVAC maintenance, water heater replacements, and panel upgrades through one trusted local business rather than coordinating multiple service providers.
The company differentiates itself through customer-first policies that eliminate common service frustrations. A $29 service call price removes the uncertainty of diagnostic fees before homeowners commit to repairs, while free replacement quotes provide transparent pricing for major equipment decisions. The Franklin Service Guarantee applies to every job, establishing accountability standards that extend beyond typical contractor warranties. The company also maintains a rebate calculator on its website, helping homeowners identify available manufacturer incentives and utility discounts when upgrading to high-efficiency equipment, a resource most contractors in the region do not offer.
Customer reviews name specific technicians who have earned repeat business from satisfied clients. Axell Morris recently conducted an HVAC inspection for a homeowner who had used Franklin for multiple projects across three years, praising his thorough communication and quick scheduling. For a kitchen faucet replacement, plumber Ayden delivered service described as friendly, super fast, and priced clearly upfront, with the homeowner specifically noting the company's text-message system for scheduling and arrival updates. Brett Rutledge performed maintenance service and took time to explain system operation, leaving the homeowner confident their HVAC system was running efficiently before departing.
All five detailed reviews award five stars, with three clients specifically mentioning competitive or best pricing compared to other quotes received. Technicians named across positive reviews include Axell Morris, Ayden, Brett Rutledge, and Cade, all praised for communication clarity and technical explanation. No negative reviews appear in the dataset, and multiple reviewers explicitly note they'd use Franklin for future needs.
| Sunday | Closed |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| ThursdayToday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
Diagnostic services, refrigerant recharges, component repairs, and seasonal tune-ups keeping cooling systems operating at peak efficiency.
New system installations, equipment upgrades, and free replacement quotes with financing options available for homeowners.
Heating system diagnostics, repair services, and full furnace installations for regional climate demands.
Ductless mini-split systems for home additions, zoned heating and cooling, and specialized comfort solutions.
Repair, replacement, and installation of traditional and tankless water heating systems including both gas and electric models.
Drain clearing services, sewer line repairs, water leak detection, and emergency plumbing response.
Panel upgrades, outlet and switch installations, and electrical system services for residential needs.