Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessFrench Plumbing Heating & Cooling operates as a full-service contractor in Springdale, Arkansas, delivering plumbing, heating, and cooling solutions to residential customers throughout the Northwest Arkansas region. The company, owned and operated by Jeff French, has built its reputation on sending skilled technicians who quickly locate, identify, and repair problems across multiple trade disciplines. With a 4.5-star rating gathered from 15 customer reviews, the business maintains strong word-of-mouth credibility within the local community, where residents repeatedly call upon the team for both routine maintenance and urgent repairs.
What distinguishes French Plumbing from neighboring contractors is their willingness to tackle projects that require multiple skill sets in a single visit. Reviewers specifically mention successful HVAC unit replacements with corrected ductwork, water heater installations, and diagnostic work that other contractors could not resolve. The company emphasizes clear communication and fair pricing, with technicians arriving within hours of the initial call and explaining repair options before beginning work. Their service approach prioritizes leaving homes clean, without debris or property damage, after completing repairs.
Customer stories from reviews name specific technicians who arrived same-day during pressing situations. Richard Amick describes receiving a call from technician Sonny, who arrived at his home within an hour alongside Justin after scheduling the appointment. Titus P notes the team replaced his HVAC unit and corrected ductwork at reasonable cost, contrasting their pricing with contractors who advertise heavily on television. Ali Green specifically mentions Justin arriving on time, explaining every step clearly, and completing work quickly without cutting corners. These first-hand accounts illustrate how the business translates technical expertise into responsive, customer-focused service.
Twelve of fifteen reviewers awarded 5 stars, with customers consistently praising technicians Justin and Sonny for arriving on time, explaining repair options clearly, and completing work without leaving mess behind. The sole 1-star review addressed unrelated driving conduct, not service quality. Positive reviewers repeatedly mention fair pricing with no surprise charges, while three customers specifically highlighted same-day response during urgent situations.
Technicians quickly locate and repair plumbing issues including leaks, clogs, and water heater failures with diagnostic skill.
Replacement of water heaters including gas and electric models, performed professionally with careful property handling.
Installation of new heating and cooling units with corrected ductwork for improved system performance.
Repair and adjustment of existing duct systems to ensure proper airflow and system efficiency.
Regular service calls including tune-ups and diagnostics to prevent system failures before they occur.