TWC Services, Inc.

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About TWC Services, Inc.
TWC Services, Inc. has operated as a regional HVAC contractor since 1906, establishing itself as one of the longest-serving companies in the Springdale area and across the southeastern United States. The company holds a 4.0-star rating from 4 customer reviews and maintains 24/7 availability every day of the year. Based in Springdale, Arkansas, TWC Services extends its offerings to neighboring communities in Northwest Arkansas and maintains additional presence in major markets including Dallas-Fort Worth, Houston, Nashville, and Asheville, serving both residential households and commercial operations.
What distinguishes TWC Services from neighboring contractors is their specialized ice machine leasing program, a comprehensive, customizable solution for businesses requiring on-site ice production without upfront equipment investment. The company maintains thousands of in-house parts, enabling same-day repairs and reducing equipment downtime for customers. Their service model emphasizes 24/7/365 availability, ensuring that technicians respond to emergency calls regardless of hour or holiday, with a team capable of handling complex diagnostic challenges that stump other area contractors.
Customers who left reviews specifically commend technicians Deric, Todd, Dusty, and Chance for their patience and thorough approach during service calls. One reviewer described the crew as helpful and hardworking, noting their willingness to explain repair options rather than pushing immediate replacement. Another customer highlighted the team's politeness during a scheduled maintenance visit, reflecting the customer-focused philosophy mentioned on the company's website.
What Customers Say
Three of four reviewers awarded 5 stars, praising technician communication and work ethic, while one review cites concerns about travel time charges and pricing transparency. Positive feedback consistently mentions specific team members, Deric, Todd, Dusty, and Chance, as polite, patient, and thorough.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency HVAC Repair
24/7 same-day response for heating and cooling breakdowns, available holidays and weekends.
Preventive Maintenance
Annual tune-ups and system inspections designed to extend equipment lifespan and prevent unexpected failures.
Ice Machine Leasing
Full-service rental program covering equipment, maintenance, and repairs for commercial ice machines.
Parts Supply
Thousands of in-house inventory for fast repairs, reducing wait times for specialty components.
New Installation
System design and installation for replacement units and new construction projects.
Commercial HVAC
Service offerings for business properties, though specific commercial specialties are not detailed.