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Claim This BusinessAbout Citywide HVAC Specialists, LLC
Citywide HVAC Specialists, LLC has operated as a licensed heating and cooling contractor since 2015, earning a 4.9-star average across 264 customer reviews. Based in Avondale, the company serves residential clients throughout the surrounding metro area, including nearby Gilbert, Chandler, and Mesa. All service technicians hold current licenses, and the company provides free estimates on new equipment installations.
The contractor distinguishes itself through several capabilities uncommon among residential HVAC companies. Citywide HVAC Specialists maintains certification as a dealer for Lennox premium equipment and offers variable-speed heat pump systems. Indoor air quality solutions include REME HALO whole-home air purification units. The company also provides a downloadable SEER calculator and HVAC troubleshooter tool on its website, helping homeowners diagnose issues before scheduling service. Financing options through approved credit make major equipment purchases more accessible.
Customer reviews name specific technicians and scenarios worth noting. Maurice earned praise for arriving in booties without being asked and completing a furnace reset quickly during a service call. Multiple reviewers describe same-day response during heat wave emergencies. One detailed review from a 2022 furnace and AC installation customer highlights ongoing service challenges, though the original equipment installation was completed without issues.
What Customers Say
264 reviews yield a 4.9 average rating, with positive feedback concentrating on technician knowledge, punctuality, and clear communication. Negative reviews cite service call fee policies and disputes over warranty-covered repairs. Named technicians appear in multiple reviews, with Maurice receiving specific praise for professionalism.
Services
AC Installation
New air conditioner installation including Lennox and heat pump systems with free estimates.
AC Repair & Maintenance
Diagnostics, refrigerant service, coil repair, and seasonal maintenance tune-ups.
Furnace Installation
New furnace installation including gas and electric units with proper permitting.
Furnace Repair
Component-level repair service including circuit board diagnostics and thermostat integration.
Indoor Air Quality
REME HALO whole-home air purification and ductwork inspection services.
Ductless Mini Split Systems
Zone-controlled mini split installation for additions and whole-home solutions.
Maintenance Plans
Annual service agreements covering seasonal tune-ups and priority scheduling.