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About A-Quality Refrigeration Inc
A-Quality Refrigeration Inc operates in Gilbert, Arizona, earning a 4.3-star rating across 93 customer reviews. The contractor serves Gilbert alongside neighboring East Valley communities including Chandler and Mesa. Reviewers describe the team as friendly, honest, and willing to discuss system details with homeowners. The company handles residential heating and cooling needs, with past work spanning new system installations and routine maintenance on units dating back several decades.
Customers note the team takes time to walk through pricing, options, and system considerations before work begins. One reviewer mentioned assistance with utility rebate paperwork after a new installation, a process that can challenge homeowners unfamiliar with available programs. The company addresses challenges that arise during installations, with reviewers noting problems were solved quickly and without additional charges. Transparency appears as a recurring theme across multiple reviews.
Recent reviewer experiences highlight specific technicians and scenarios. Daniel and Tito completed a full system replacement in under seven hours, removing and disposing of a 32-year-old unit while handling old wiring complications. Another reviewer described Elijah arriving for a preseason check, taking time to confirm refrigerant levels were adequate rather than recommending unnecessary service. A third review referenced Mark and Austin diagnosing an air handler issue, with the reviewer appreciating straightforward guidance.
What Customers Say
Five reviewers specifically name technicians including Mark, Daniel, Tito, Elijah, and Austin, with multiple reviews emphasizing honesty and transparency. One reviewer describes a same-day arrival during installation day, while another notes problem-solving without additional cost when unexpected issues arose.
Services
AC Installation
New system installation including removal and disposal of old equipment, with options discussed before work begins.
AC Repair
Diagnostic services addressing malfunctions, with technicians explaining issues to homeowners.
AC Maintenance
Preseason checkups and tune-ups to prepare systems for summer heat and verify refrigerant levels.
Air Handler Service
Repair and maintenance of air handler units, with past reviews covering diagnostic visits.