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Claim This BusinessAC By Hank LLC operates as a veteran-owned, family operated HVAC contracting business serving Gilbert, Mesa, and Chandler with over two decades of industry experience. The company holds a perfect 5.0-star rating drawn from 23 homeowner reviews, reflecting consistent delivery of quality service across the East Valley. Homeowners in these communities can access 24/7 emergency response for cooling and heating system failures, with same-day service available when scheduling permits. The company works on all makes and models, providing repairs, maintenance, new installations, and complete system replacements for residential properties throughout the Gilbert area.
The business operates as a York Certified Comfort Expert, a credential signifying adherence to manufacturer-specific installation standards and access to trusted equipment. AC By Hank offers a lowest-price guarantee matching competitor pricing by 25-30%, providing financial assurance for homeowners comparing estimates. The company specializes in air conditioning installation and replacement, heat pump systems, mini splits, air handlers, furnaces, and packaged HVAC units. Their service model emphasizes honest recommendations focused on cost-effective solutions rather than unnecessary upgrades, earning client trust through transparent diagnostic practices.
Customer reviews frequently highlight specific technicians and scenarios demonstrating the company's service approach. Andre Fuentes praised Hank for transparent installation communication and efficient coil and condenser replacement completed within hours. Todd Hart described an emergency situation where Hank arrived immediately, correctly diagnosed a previous contractor's mistake, and restored system function without unnecessary upsells or excessive charges. Bruce Jackson noted two complete AC and furnace installations finished within four and a half hours on a scheduled same-day appointment. Multiple reviewers specifically mention prompt response times and honest assessments as distinguishing characteristics.
All 23 reviews award 5 stars, with seven homeowners specifically praising transparent communication and honest assessments without upsells. Three reviewers highlight same-day or immediate emergency response during system failures, while two clients mention referral to friends as a measure of satisfaction.
Diagnostic services, tune-ups, and repair for all AC brands with same-day service availability.
Furnace repair, maintenance, and replacement services for winter heating reliability.
New system installation and complete HVAC replacements with free estimates.
Ductless mini split installation for zoned cooling and heating solutions.
Heat pump installation, repair, and maintenance for year-round temperature control.
Professional air handler installation and replacement for improved airflow.
Thermostat programming and installation for energy-efficient temperature management.