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Claim This BusinessHicken Air has earned a 4.8-star rating across 343 reviews in Gilbert, Arizona, establishing itself as one of the most trusted residential HVAC contractors in the East Valley. The company specializes in air conditioning installation and service for homeowners, with a track record that suggests a focus on quality workmanship and customer satisfaction. Serving Gilbert and surrounding communities including Chandler and Mesa, Hicken Air maintains extended operating hours that accommodate busy schedules, with availability from 7 AM to 10 PM on weekdays and 8 AM to 8 PM on weekends.
What distinguishes Hicken Air from many competitors is their commitment to standing behind their work. Recent reviews highlight installations featuring 2-Stage operation 16SEER2 systems paired with Gas Furnaces, demonstrating capability with modern high-efficiency equipment. Multiple customers specifically mention the warranty coverage providing peace of mind, and at least one review documents the company addressing a post-installation concern at no additional cost. This willingness to make things right on workmanship issues appears to be a cornerstone of their service approach.
Customer experiences reveal the day-to-day reality of working with this contractor. Jerry Deuser recently shared how Hicken Air installed a new HVAC system and then immediately corrected a placement concern with the external AC Hi-Pressure Dryer at zero cost after the customer flagged the issue. James Samson described a seamless AC replacement process from start to finish, noting the team was quick, efficient, and professional with reasonable pricing. G Owens specifically mentioned the company's punctuality, arriving at scheduled appointment times, a detail that matters significantly when scheduling work around employment obligations.
With a 4.8-star average across 343 reviews, the overwhelming majority of customers praise Hicken Air's professional service, reasonable pricing, and warranty coverage. The single negative review targets a large commercial apartment complex project, while residential customers consistently report positive experiences with installation quality and responsiveness.
| Sunday | 8 AM–8 PM |
| Monday | 7 AM–10 PM |
| Tuesday | 7 AM–10 PM |
| Wednesday | 7 AM–10 PM |
| ThursdayToday | 7 AM–10 PM |
| Friday | 7 AM–10 PM |
| Saturday | 8 AM–8 PM |
Complete system installation including 2-Stage AC units and Gas Furnaces with 16SEER2 efficiency ratings.
Old unit removal and new air conditioning installation, with smooth coordination from start to finish.
Service for existing systems including diagnostics and tune-ups to maintain system performance.
Gas furnace installation and warranty support for heating systems in residential homes.
Diagnostic services to identify issues with recently installed or existing HVAC equipment.