Kittrell Services, LLC

Kittrell Services, LLC operates from Gilbert, Arizona, with over 17 years of experience in the HVAC industry. The company employs Master heat pump technicians and maintains a 4.8-star rating across 132 reviews, reflecting consistent customer satisfaction. Serving Gilbert, Mesa, and Tempe, the contractor handles both residential and commercial heating and cooling projects, including specialized refrigeration repair for walk-in coolers and industrial freezers.

What distinguishes Kittrell Services from competitors is their repair-first philosophy. Rather than immediately recommending system replacement, their technicians assess whether existing equipment can be salvaged, a approach that saved at least one homeowner from an unnecessary $10,000+ expense. The company offers same-day emergency service, operates extended hours from 7 AM to 10 PM six days per week, and provides upfront pricing before beginning any work.

Customer reviews highlight specific technicians who have earned trust through exceptional service. Josh received praise for attempting repairs on a 15-year-old unit before agreeing replacement was necessary, then securing rapid installation. Another technician traveled to Rio Verde Foothills on a Saturday to diagnose multiple system issues and restore cooling the same day. Barbara Smith noted a Sunday call resulted in next-day furnace repair, with technicians even changing air filters for a customer without a ladder.