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Claim This BusinessMcCutcheon & Sons Air Conditioning and Plumbing has maintained a multigenerational presence in Gilbert, Arizona, and extends services throughout the East Valley including Chandler, Mesa, and Tempe. The company holds active licensing and maintains an A+ rating with the local BBB chapter, supported by 77 customer reviews that average 4.6 stars. Their service fleet handles residential heating and cooling systems, full plumbing repairs, and preventive maintenance contracts for homeowners who value a single trusted contractor for both trades.
What differentiates McCutcheon & Sons from neighboring contractors is their commitment to rapid response, their team operates around the clock including weekends and holidays, a practical necessity during Phoenix summers when AC failurescreate immediate safety concerns. Thebusiness also offers indoor air quality assessments and installations, helping homeowners address dust, humidity, and filtration challenges specific to desert climates. Their straightforward pricing and upfront estimates have earned praise across review platforms, with customers noting that technicians explain options before recommending repairs.
Reviewers consistently mention technician Reuben by name, citing his arrival at 4 AM during a heat wave when a family's AC failed and two young children were at risk. Another customer notes Reuben diagnosed a complex issue other contractors had misidentified, completing the repair in a single visit. Multiple reviewers highlight Gilberto and Ruben Jr for honesty, describing them as trustworthy professionals who respect the homes they enter and communicate clearly throughout the service process.
Six of eight published reviews specifically praise the technicians for same-day or next-morning arrival during emergency calls, with three mentioning weekend or holiday responsiveness. All reviewers award five stars and reference honest pricing, while four contrast their fair estimates against experiences with other contractors.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose and repair cooling system failures, perform seasonal tune-ups, and replace worn components using parts stocked on service vehicles.
Repair and maintain furnaces and heat pumps, ensuring reliable operation during occasional winter cold snaps in the desert.
Install new HVAC systems, including equipment selection guidance, permitting, and final commissioning.
Respond to AC and heating failures any time, including weekends and holidays, a critical service during extreme summer heat.
Assess home air quality and install filtration, purification, and humidity control equipment tailored to desert conditions.
Handle leak detection, pipe repair, water heater service, drain cleaning, and general plumbing maintenance.