Chas Roberts A/C & Duct

Chas Roberts A/C & Duct has served the Phoenix metro area from a Goodyear base, delivering residential heating and cooling solutions across West Valley communities including Buckeye, Litchfield Park and Surprise. With 59 customer reviews on record, the contractor holds a 3.2-star average rating, reflecting a mixed track record that prospective clients should weigh carefully. The company operates Monday through Friday from 7 AM to 5 PM, offering standard HVAC repair, system replacement and new installation services without advertised weekend availability.

The contractor maintains a multi-city service model with Phoenix and Tucson office locations, signaling capacity for broader statewide jobs beyond the immediate Goodyear headquarters. Website information indicates standard A/C and heating offerings without detailing specific brand partnerships, rebate programs or specialized certifications. Reviewers have mentioned both positive experiences with particular technicians and significant complaints about parts delays and communication gaps, suggesting service quality may vary by job complexity and routing.

Customer narratives from reviews point toward specific technician experiences worth noting. A reviewer named Mike, referred to as The Brick, successfully resolved a persistent room-by-room cooling imbalance by recalibrating airflow direction. However, other reviewers describe frustrating encounters with parts ordering delays extending multiple days and challenges reaching the company for status updates, with one customer reporting nearly two weeks without heating in a new construction home.