Sears Appliance Repair
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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair serves Lake Havasu City and the surrounding Mohave County area as an authorized appliance service provider operating under the Sears Home Services network. With 252 customer reviews contributing to a 4.5-star average rating, the company maintains a substantial local presence in the Lake Havasu City community. The service center operates seven days a week from 5 AM to 9 PM, providing broad availability for homeowners seeking appliance repairs.
The service model operated by this provider presents notable challenges for local homeowners. Multiple reviews reference technicians traveling from locations three or more hours away to reach Lake Havasu City, resulting in travel surcharges that reviewers describe as disproportionate to the actual repair time. One homeowner documented being charged over $300 for labor totaling less than ten minutes, with the technician having driven an extended distance to perform the service.
Customer experiences reveal a mixed service quality depending on which technician is dispatched. Reviewers identify technicians Jody and Steven as particularly skilled, with Jody noted for correctly diagnosing an issue after an initial misdiagnosis, and Steven praised for thoroughness despite an ultimately unnecessary service call. However, several homeowners describe frustration with scheduling complexities, communication barriers, and difficulty reaching live support when coordination issues arise.
What Customers Say
Two of five named reviewers (Jody and Steven) receive strong endorsements for diagnostic skill and professionalism, while negative reviews consistently cite travel-related charges and communication challenges. Four of five detailed reviews mention scheduling or coordination difficulties, contrasting with positive feedback focused on individual technician competence.
Working Hours
| Sunday | 5 AM–9 PM |
| Monday | 5 AM–9 PM |
| Tuesday | 5 AM–9 PM |
| WednesdayToday | 5 AM–9 PM |
| Thursday | 5 AM–9 PM |
| Friday | 5 AM–9 PM |
| Saturday | 5 AM–9 PM |
Services
Refrigerator Repair
Ice maker diagnostics, cooling system repairs, and refrigeration component replacement for residential refrigerators.
Washer and Dryer Repair
Laundry appliance diagnostics, leak repairs, and mechanical component service for washing machines and dryers.
Dishwasher Repair
Drainage issues, spray arm function, and electronic control repairs for dishwashing equipment.
Stove and Oven Repair
Cooking appliance service including heating elements, controls, and circuit board diagnostics.
Freezer and Cooler Repair
Commercial and residential freezer diagnostics, temperature regulation, and component replacement.
Small Appliance Service
Minor appliance repairs and diagnostics for various household equipment.