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Claim This BusinessChas Roberts A/C & Plumbing operates from Queen Creek, Arizona, delivering air conditioning and heating solutions to homeowners across the East Valley. With a 2.9-star average drawn from 97 customer reviews, the contractor maintains an established presence in the regional market, serving communities including Queen Creek, Gilbert, Chandler, and neighboring municipalities. The business offers both repair and system replacement services, positioning itself as a full-spectrum residential climate control provider for homeowners seeking responsive service without requiring multiple vendor contacts.
The contractor differentiates itself through breadth of service offerings and extended availability. Website information confirms they handle both A/C and heating systems, with replacement and repair services clearly delineated. Their published hours run from early morning through evening across six days each week, with Saturday representing the sole closed day, providing accessibility that aligns with residential scheduling needs. This operational structure addresses the practical realities of desert-climate living where cooling systems operate under consistent demand.
Customer feedback surfaces two technicians who have earned specific recognition. Reviewer Darlene & Gary Whitlock described tech Ailaina arriving same-night after a furnace failure, demonstrating willingness to accommodate emergency scheduling despite after-hours contact. Steve Fader's seven-year relationship with technician Eric highlights consistent preventive maintenance and careful site stewardship, with Eric noted for thorough inspections identifying emerging issues before they become system failures. These accounts offer prospective clients insight into service approaches they may experience.
Two of three detailed reviews award five stars, with technicians Ailaina and Eric specifically named for quality service. The sole two-star review describes a scheduling failure where a 1pm-5pm appointment window resulted in near-7pm arrival, followed by a worksite incident leaving debris for homeowner cleanup. Positive reviews emphasize diagnostic skill and thorough inspections, while the negative entry cites communication gaps and lack of follow-up contact.
| Sunday | 7:30 AM–8:30 PM |
| Monday | 7:30 AM–8:30 PM |
| Tuesday | 7:30 AM–8:30 PM |
| Wednesday | 7:30 AM–8:30 PM |
| ThursdayToday | 7:30 AM–8:30 PM |
| Friday | 7:30 AM–8:30 PM |
| Saturday | Closed |
Diagnostic assessment and corrective work for air conditioning system failures and performance issues.
Furnace and heating system troubleshooting, with same-night emergency availability noted in reviews.
Preventive tune-ups and system inspections, with multi-year contract options available.
Equipment upgrades and new installation services for aging or failed climate control systems.
General air conditioning maintenance, repairs, and installation covering residential applications.