Hub Heating and Cooling

Hub Heating and Cooling has served Queen Creek and the Southeastern Valley for over 20 years, building a reputation as an owner-operated contractor that answers every first call personally. The company holds proper licensing for Arizona HVAC work and maintains a perfect 5.0-star rating across 118 verified reviews. Todd Arnell, the owner, manages service calls directly, ensuring every job receives his direct attention. The business primarily serves Queen Creek residents while extending coverage to Gilbert and surrounding East Valley communities.

What distinguishes Hub Heating and Cooling is the owner-operated model combined with a no-unnecessary-upsells policy. Unlike larger firms where homeowners interact with dispatchers and rotate technicians, Todd Arnell personally answers the phone, arrives at jobsites, and explains every repair option in plain English. This model allows same-day emergency response even during extreme Arizona heat waves, with the owner texts customers to update them on parts availability and timeline. The company stands behind honest recommendations that save customers money long term, not just fix immediate problems.

Customer stories from verified reviews illustrate this approach. When Kitty Maxwell's heater failed, Todd diagnosed the problem immediately, explained technical details in understandable language, and had it working the same day. During a 110-degree heat wave, Kim Helser called after two weeks without AC, and Todd extended his service boundary to rescue her. Daniel Goff's review notes Todd presented multiple replacement options without pressuring a decision, helping his family choose the best value. These scenarios reflect the consistent pattern across reviews: honest communication, same-day availability, and solutions tailored to each family's needs and budget.