Ketchum's Automotive Repair

Ketchum's Automotive Repair has served Scottsdale and the surrounding East Valley for over 15 years, earning a 4.4-star rating across 111 customer reviews. Located at 2780 N. Miller Road, the shop handles everything from routine oil changes to complete engine replacements, making it a go-to destination for drivers across the Phoenix metro area. Their team operates Monday through Friday from 7 AM to 5 PM, providing honest diagnostics and transparent estimates for every job.

What distinguishes Ketchum's is their commitment to customer education over upselling. When one reviewer with a heavily modified Stinger needed a water-methanol injection system replacement, the technicians recommended a performance specialist instead of taking the sale. They routinely perform courtesy services, such as draining an overfilled oil pan from another shop's work at no charge. This honest approach has built a loyal following among valley residents who value straightforward guidance.

Multiple reviewers highlight specific team members who delivered exceptional service. Steve earned praise for handling both routine maintenance and an emergency gas leak with kindness and clear communication. Another customer described the team as "straight shooters" in a world full of con artists, noting they'd never felt pressured into unnecessary repairs. The shop's willingness to refer customers elsewhere when another shop is better suited demonstrates genuine customer-first priorities.