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Claim This BusinessCopper Star Heating & Cooling, LLC is a family-run HVAC contractor serving the Greater Phoenix Metropolitan Area, including Surprise, Avondale, and Peoria. Founded in 2019 and licensed under ROC# 324391, the company has earned a 4.7-star rating across 46 reviews. Residential homeowners throughout the Valley of the Sun rely on Copper Star for heating and cooling repairs, system replacements, and new construction installations. Owner Tom Ford and his team prioritize honest recommendations and transparent pricing, avoiding commissioned sales tactics that can pressure homeowners into unnecessary upgrades.
What distinguishes Copper Star is their commitment to value without compromising quality. As a dealer offering Lennox and Trane systems, both rated highly by Consumer Reports, the company helps budget-conscious homeowners select the right equipment for their specific needs. Their Preventative Maintenance Agreement (PMA) provides a 15% discount on repairs, priority service scheduling, biannual system check-ups, and air filter replacements, designed to extend equipment life and protect manufacturer warranties. For new construction projects, Copper Star partners with well-known Phoenix home builders to deliver installations on time and within budget.
Customer reviews highlight specific scenarios where Copper Star delivered exceptional service. When Mary Gilbaugh's tenant faced a broken AC unit on the Fourth of July, Cesar the technician arrived within an hour and had the system running again the same afternoon. Nick Verma, retired on a fixed income, received assistance from Tom Ford to find a quality variable-speed system that fit his budget, all without commission-based pressure. For the Young family facing a week-long wait for parts through their home warranty company, Tom provided a same-day replacement bid and offered a temporary AC unit to prevent further discomfort during the summer heat.
All 46 reviewers awarded 5 stars, with multiple customers specifically praising Tom Ford for working within budget constraints and Cesar for rapid emergency response. Common themes across reviews include same-day service availability, transparent pricing, and professional installation crews.
Full-system replacement using Lennox or Trane equipment, with financing options and professional installation.
Diagnostic services and seasonal maintenance to prevent costly breakdowns and extend system life.
Heating and cooling installation for custom and tract homes, serving Phoenix-area builders.
Annual service plan with 15% repair discount, priority scheduling, and biannual system inspections.
Air scrubbers and filter changeouts improve indoor air quality during seasonal check-ups.