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Claim This BusinessAbout J & M Cooling & Heating
J & M Cooling & Heating operates from Surprise, Arizona, as a locally owned HVAC contractor backed by 259 five-star client reviews. This sustained rating reflects deep roots in the community and consistent service delivery across the Phoenix metropolitan area. The company fields licensed technicians who handle residential heating and cooling needs ranging from emergency repairs to full system installations.
Unlike contractors who rely on generic service language, J & M Cooling & Heating differentiates itself through transparent pricing practices. Multiple reviewers specifically mention the absence of bait-and-switch tactics, noting that quoted prices held firm through job completion. This straightforward approach proves especially valuable in an industry where cost surprises rank among homeowner complaints.
Customers describe specific technicians handling their situations. Jason diagnosed a recurring AC problem that previous contractors could not resolve, restoring consistent operation. Katie received same-day service during a holiday weekend for a compressor failure, with technician Mike taking time to explain the system to a first-time homeowner. For new construction, the team installed a Mitsubishi mini-split system with thorough post-installation cleanup.
What Customers Say
259 reviews unanimously award five stars. Emergency scenarios appear frequently: Katie describes same-day holiday weekend response for compressor failure, while Fernando notes immediate diagnosis of a persistent AC issue. Several reviewers contrast J & M pricing transparency against negative past experiences with other contractors.
Services
AC Repair & Maintenance
Diagnostic services and tune-ups keeping residential cooling systems running efficiently through Arizona summers.
New HVAC Installation
Complete HVAC system installations including heat pumps and mini-split configurations for new and existing homes.
Heating Services
Heating system repair and installation ensuring comfort during Surprise winter months.
System Tune-Ups
Comprehensive inspection and preventive maintenance identifying potential failures before they require emergency service.
Customer Education
Homeowner education on system operation, maintenance schedules, and efficient usage practices.
Emergency Service
Same-day and holiday weekend response for AC compressor failures and other urgent HVAC issues.