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Claim This BusinessM&R Refrigeration has served Surprise, Arizona and surrounding communities since founding, building a strong reputation through thousands of service calls. The company holds proper licensing for HVAC and refrigeration work in Arizona and maintains an exceptional 4.8-star average across 104 customer reviews, reflecting consistent quality in every job. Their 24/7 availability means residents across the Phoenix metro region can reach them any day of the week for both routine maintenance and urgent repairs.
While many contractors focus on standard residential comfort systems, M&R maintains specialized expertise in commercial refrigeration. Their commercial division handles walk-in cooler and walk-in freezer installations and repairs, equipment that requires different technical knowledge than typical home HVAC. The company also serves restaurants with dedicated refrigeration systems and maintains wine room climate control solutions. This dual focus allows them to serve homeowners needing AC and heating service while also supporting local businesses with the specialized cold-storage equipment their operations require.
Customer reviews consistently highlight the responsiveness and transparency that define M&R's service approach. Technician Matt responded on a Sunday when a homeowner's AC failed during an August monsoon, arriving even though it was his day off to diagnose a short circuit causing a floor leak. Another homeowner describes how Matt corrected a botched mini-split installation from another company, getting the system running better than when originally purchased. Technician Carlos took time to explain cooling system findings and present options with clear pricing. Recent reviewer Blake answered all questions thoroughly to ensure the system was ready for summer heat.
104 reviewers give M&R an exceptional 4.8-star average, with multiple five-star reviews specifically praising owner Matthew's direct communication and fair pricing. Emergency service appears frequently, several reviewers mention Sunday calls and same-day responses during extreme heat when other companies were unavailable.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose and repair cooling system failures, perform seasonal tune-ups to maintain efficiency and extend equipment life.
Install new cooling systems or replace aging equipment with appropriately sized units for the home.
Repair, maintain, and install furnaces and heating systems for winter reliability in Surprise's occasional cold nights.
Service heat pump systems that provide both heating and cooling functions in residential applications.
Install and repair walk-in coolers, walk-in freezers, and restaurant refrigeration equipment for local businesses.
Maintain specialized refrigeration for wine storage requiring consistent temperature and humidity levels.