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Claim This BusinessTop Gear Cooling & Heating has earned a perfect 5.0-star rating across 95 verified reviews in Surprise, Arizona. Owner and lead technician Chase operates this owner-operated business, delivering personalized HVAC solutions to homeowners throughout the Northwest Valley and surrounding Phoenix metro communities. Customers consistently describe Chase as honest, punctual, and deeply knowledgeable, one reviewer noted Chase fixed a botched custom home installation that another contractor had originally damaged, establishing a years-long service relationship afterward.
What distinguishes Top Gear from other Valley contractors is Chase's hands-on approach and emergency availability. Multiple reviewers recount contacting him on weekends and Sundays during heat-wave conditions, with same-day arrival and rapid diagnosis. His expertise spans residential AC repair, new installation, and scheduled maintenance, with one client specifically praising his thoroughness in documenting needed repairs through photos. Chase maintains direct communication with every customer, eliminating the frustration of rotating technicians unfamiliar with the system history.
David Fitzgerald's review tells the defining story: after hiring Chase to repair another contractor's faulty ductwork installation in a custom home, Fitzgerald became a ongoing client. Nate Robb experienced similar dedication when his AC failed on a Sunday afternoon, Chase arrived quickly, replaced the blower motor, and restored cooling before evening. Katie Norgaard received same-day inspection with next-business-day resolution, praising both price and thoroughness. These scenarios illustrate why 95 reviewers award Top Gear perfect marks.
B McLENDON's multi-year relationship with Chase reflects the trust built through consistent, honest service. Dawn F and Garrett Cologne both emphasize Chase's punctuality and expertise, while David Norman specifically notes Chase's straightforward approach restored his confidence in HVAC businesses after prior negative experiences. Each narrative reinforces apattern: transparent pricing, technical precision, and genuine care for customer comfort.
Every reviewer awarded 5 stars, with 2 explicitly mentioning emergency same-day service on weekends. Honesty appears in 3 reviews, punctuality in 2, and technical knowledge in 2. All customer scenarios describe residential AC repair or new installation work.
Same-day diagnosis and repair for cooling system failures, including blower motor replacement and electrical issues.
Fixes for heating system malfunctions in Phoenix metro homes during winter months.
Installation of new cooling systems, including custom home projects with complex ductwork requirements.
Regular maintenance agreements for residential HVAC systems, mentioned by multiple long-term clients.
Correction of improperly installed ductwork, including fixes to custom home installations.
Thorough inspection with photo documentation of issues and recommended repairs.