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Claim This BusinessHackney Heating and Cooling, Inc. has operated as a family-owned HVAC contractor in Tempe, Arizona since 1990, delivering heating and cooling services across the Phoenix Metro area and into Los Angeles County, California. The company holds a perfect 5.0-star rating compiled from 101 customer reviews, reflecting three decades of consistent service delivery. Drew Hackney Sr. and Drew Hackney II lead a team that handles air conditioner repairs, furnace installations, heat pump systems, and indoor air quality solutions for both residential and commercial properties.
What distinguishes Hackney Heating and Cooling from valley competitors is their holistic approach to system design. Rather than simply replacing equipment, the team evaluates the entire home, including windows, insulation levels, room-by-room usage patterns, and exterior shading, to calculate the heating and cooling capacity required for optimal efficiency and utility savings. They offer Nest smart thermostat installations at $349 and UV light air purification systems at $488, both backed by consumer financing options. Their twice-yearly maintenance plan provides ongoing system care for customers who want to prevent emergency breakdowns.
Customer reviews name specific technicians and scenarios that illustrate their responsiveness. When Steven Sauer's AC failed during a heat wave, Drew Hackney arrived for consultation, completed the work with clean craftsmanship, and left white walls unblemished, the kind of detail that signals professional pride in their trade. Peter Levas describes over 15 years of family service, including a same-day pool heat pump repair that other contractors could not accomplish. Technician Matt repaired a downstairs AC unit for Glenn Carlish, explaining the issue clearly and testing the fix before departure.
All five named reviewers awarded 5 stars, with three specifically naming Drew Hackney and referencing his direct involvement. Four reviewers mention responsive same-day or next-day scheduling, while two explicitly praise honest pricing without upselling or price gouging. Emergency response speed and transparent communication appear across positive feedback as recurring themes.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnostic services, refrigerant recharge, and component replacement for all major air conditioner brands with same-day or next-day scheduling.
Full furnace replacement and new installation for split systems, evaluating home layout and ductwork requirements.
Installation and repair of heat pumps including pool heat pumps, serving both standard and non-standard residential applications.
UV light installation, filtration upgrades, and smart thermostat integration for improved air purification.
Whole-home heating and cooling analysis considering insulation, windows, shading, and room usage for optimal efficiency.
Twice-yearly service agreements covering inspection, cleaning, and calibration to prevent emergency failures.
Payment plans available for major installations and repairs, enabling manageable expense spreading.