Johnson Controls Phoenix Metro Office

Johnson Controls operates its Phoenix Metro Office in Tempe, serving the broader East Valley including Mesa, Chandler, and Gilbert. With 22 verified customer reviews contributing to a 3.3-star rating, this contractor focuses on residential and light commercial HVAC systems. The office maintains standard business hours Monday through Friday from 7 AM to 4 PM, closed on weekends.

What distinguishes this contractor is its connection to Johnson Controls' broader training institute network, which suggests access to manufacturer-level technical resources and ongoing technician certification. While specific brand partnerships or specialty services are not detailed on their current web presence, the company's positioning within a global building technology organization implies familiarity with modern control systems and integrated climate solutions.

Customer experiences paint a mixed picture. Technician Matt earned specific praise from reviewer Michael Venidis for his depth of HVAC knowledge and courteous demeanor, with Venidis stating he would call Johnson Controls for future needs. However, multiple reviewers report significant frustrations: Nathan Smith notes the company failed to return his call for two weeks, while Jacob Greenberg describes an ongoing warranty dispute involving a 2015 AC installation where Johnson Controls and Norris Air each acknowledge 10-year coverage but refuse to honor the claim. Driver behavior also appears as a recurring concern in negative reviews, with complaints about aggressive tailgating and unsafe lane changes.