Baker Distributing Company

Air conditioning system supplier
3.8(13 reviews)
526 E 16th St, Tucson, AZ 85701
Baker Distributing Company

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About Baker Distributing Company

Baker Distributing Company has served Tucson since 1971 as a wholesale-only HVAC parts and equipment supplier, operating under license verification through the Arizona Registrar of Contractors. The company holds a 3.8-star rating compiled from 13 customer reviews, with a client base primarily consisting of licensed HVAC contractors and service technicians. Business hours run Monday through Friday from 7 AM to 4 PM, with weekend operations closed. The supplier maintains an inventory catering to professionals rather than residential homeowners, reflecting its distribution-focused business model.

Unlike retail HVAC providers, Baker Distributing operates as a trade-only wholesaler with an extensive brand portfolio including major equipment manufacturers. The company offers emergency after-hours support for contractors, Smart Stock inventory management programs, and technology tools including online ordering and quote systems through their BakerPay platform. They handle refrigerant regulation updates and provide warranty lookup services for installed equipment. Their ProAdvantage program and Online Rewards system incentivize contractor accounts, while their Go Green initiative addresses environmental compliance.

Customer reviews highlight specific team members who deliver exceptional service. Rocky, identified by reviewer T Wharton, manning the cash register, was described as extremely knowledgeable, helpful, and polite. Reviewer Andrew Chiddix noted a fifteen-year relationship with the team, calling them the best parts place in town. However, one homeowner review cautions that Baker Distributing does not sell parts directly to residential customers, confirming their trade-only distribution model.

What Customers Say

Eight customer reviews split evenly between one-star and five-star ratings. Positive feedback consistently praises staff knowledgeability and product availability, while negative reviews cite warranty delays extending beyond 95 days and the companys policy of serving only licensed contractors, not homeowners.

Working Hours

SundayClosed
Monday7 AM–4 PM
Tuesday7 AM–4 PM
Wednesday7 AM–4 PM
ThursdayToday7 AM–4 PM
Friday7 AM–4 PM
SaturdayClosed

Services

HVAC Equipment Distribution

Wholesale supply of air conditioning systems, heat pumps, and related equipment to licensed contractors.

Parts and Components Supply

Hard-to-find replacement parts and tools for professional HVAC technicians, including specialty items.

Refrigerant Supply

EPA-compliant refrigerant substances with regulatory update tracking for modern refrigerants.

Online Contractor Accounts

Digital account management including Quick Order, quotes, Quicklists, and order tracking through their web platform.

Smart Stock Program

Inventory management system helping contractors maintain optimal parts stocklevels.

Warranty Lookup Services

Equipment warranty verification and claim processing for installed HVAC systems.

Frequently Asked Questions