Naughton's / Frank Naughton Construction

Naughton's serves Tucson area as an air conditioning contractor holding a 4.1-star rating drawn from 164 homeowner reviews. The business operates under Frank Naughton's name and appears to handle both cooling system work and plumbing-related calls, with multiple reviewers noting the team responds to water heater emergencies and evaporator cooler replacements. This contractor works on older residential properties in the Tucson market, including homes requiring specialized attention due to aging infrastructure.

Multiple reviewers highlight the owner's direct involvement and willingness to assist customers well beyond typical service calls. Tony Branham specifically notes Frank responded right away when help was needed, taking time to locate a hard-to-find part despite not having it in inventory. Others describe receiving same-day responses during urgent situations, with the team arriving within 24 hours for water heater failures. However, two negative reviews raise concerns about unfinished work dragging across weeks and refund delays lasting two weeks or longer after returned parts.

James McNabb's review details a challenging evaporator cooler replacement on an older Tucson home that proved more complicated than initially anticipated, with Frank and his crew completing the work successfully and leaving the homeowner satisfied. Stacey BentonDeal describes a same-day water heater installation where Frank and Ray arrived within 24 hours to resolve an urgent need. Both positive reviews name specific technicians and describe concrete scenarios rather than general praise.