Scott Guerin Heating & Cooling ROC# 357787

Scott Guerin Heating & Cooling maintains a 3.7-star rating across 51 verified reviews, serving residential and light commercial clients throughout Tucson and the broader metro area. TheROC# 357787 credential confirms the company holds active licensing with the Arizona Registrar of Contractors. Operating hours run Monday through Friday from 8 AM to 4 PM, the Saturday schedule reflects reduced weekend capacity typical of smaller HVAC operations. This locally operated business focuses on standard replacement, repair, and maintenance services for existing systems rather than new construction projects.

Customer feedback reveals the company's operational strengths and limitations. Several long-term clients praise the responsiveness of Hunter, who manages scheduling and warranty work efficiently. Julie Pittman's five-star review notes Scott personally inspected her storm-damaged unit within hours of her call, describing the owner as "more than willing" to assess her system's condition. However, multiple negative reviews describe communication breakdowns, including missed appointments, unreturned calls after multiple voicemails, and installations that failed within the first year. The mixed review landscape suggests quality depends significantly on which team member handles the service call.

Positive reviewer experiences emphasize rapid response during emergencies and personal attention from the owner. However, the pattern of critical feedback, particularly regarding communication and system sizing, indicates prospective clients should request detailed written specifications before committing to equipment purchases. Those considering this contractor may benefit from explicitly confirming warranty documentation before work begins.