Ken's Appliance

Ken's Appliance operates as an appliance repair service in Winslow, Arizona, drawing from 14 customer reviews that generate a 3.4-star average rating. The business maintains consistent daily hours from 8 AM to 8 PM, seven days a week. Reviewers describe service experiences reaching communities including Winslow itself and Happy Jack, where technician Ken performed refrigerator diagnostics involving multiple part replacements. Mixed customer sentiment emerges across feedback, with some reviewers praising same-day issue resolution and others expressing frustration over no-show appointments and parts ordering complications.

The available review data reveals limited specifics about specialized service offerings, brand partnerships, or unique guarantees that would distinguish this contractor from others in the Winslow area. Customers who left positive feedback highlighted timeliness and problem resolution completed within the same day of service request. Negative reviews centered on communication gaps, including missed appointment windows and diagnostic accuracy concerns. Without a business website or promotional materials, concrete differentiators beyond reviewer descriptions remain sparse.

Specific customer scenarios surface across the 14 reviews. One reviewer (BJ Little) reported an issue addressed the same day Ken arrived. Another (Bobbie Joe Starr) described oven servicing and cleaning performed kindly. However, other experiences reveal challenges: James Grimes documented a refrigerator repair requiring multiple parts that proved incorrect upon installation, with the technician admitting the right component would be unavailable for months. Jana Sinz and Bunny Avila each reported taking time off work for scheduled appointment windows where Ken failed to appear or communicate. Arnie "ace" Tsosie described an AC unit returned in disassembled condition, expressing significant dissatisfaction with the service outcome.