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Claim This BusinessSERVPRO of Laguna Beach operates as part of a national franchise network with locations across California, serving Dana Point, Aliso Viejo, and surrounding Orange County communities from a base near the coast. With 113 client reviews earning a 4.9-star average, the crew fields calls around the clock, seven days a week, including weekends and holidays. The team handles water emergencies, fire damage, and mold situations for homeowners, property managers, and business owners who need fast, documented mitigation when disasters strike.
What distinguishes this franchise is its access to SERVPRO's proprietary drying equipment, moisture mapping technology, and standardized training curriculum that smaller independents often cannot match. The operation carries commercial-grade dehumidifiers, air movers, and thermal imaging cameras to locate hidden water pockets behind walls and under flooring. Because SERVPRO coordinates insurance claims directly with carriers, policyholders avoid the back-and-forth that complicates typical homeowner repairs.
Reviewers consistently call out specific technicians by name. Miguel Castro earned praise for protecting undamaged areas of a home with plastic barriers while working on active water damage, communicating clearly about each repair phase. Jesse arrived promptly to assess ceiling leaks from an upstairs unit and outlined a step-by-step remediation plan without delay. Another crew, Rolando and Emilio, managed the full reconstruction after initial drying concluded, handling framing, rough-in, and finish trim while treating the property with visible respect.
Every one of the 113 reviews awards 5 stars, with customers highlighting timely arrivals, clear communication, and thorough cleanup. Technicians Miguel Castro, Jesse, and Rolando appear most frequently in reviewer testimonials for professionalism and craftsmanship. Complaints are absent from the publicly available sample, suggesting consistent execution across both routine water jobs and complex multi-trade reconstructions.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Crew arrives with truck-mounted pumps and portable extractors to remove standing water within hours of the initial call.
Industrial dehumidifiers and air movers are positioned using moisture mapping data to dry walls, floors, and ceilings to specification.
Thermal imaging cameras and calibrated meters locate hidden water pockets, creating records for insurance claims and follow-up repairs.
Licensed technicians identify mold growth triggered by unresolved water intrusion and contain affected areas before removal begins.
Restorable belongings are cleaned, packed, and stored at an off-site facility until the structure is safe for re-entry.
In-house framers, plumbers, and finish-trim crews close out the remediation by rebuilding removed walls, installing new flooring, and painting.