First Option Plumbing Inc

First Option Plumbing has earned its spot as one of Anaheim's most-reviewed plumbers with a perfect 5.0-star rating across 326 customer reviews. Operating since 2014, this Orange County contractor holds an active state plumbing license and serves residential and commercial properties throughout Anaheim, Fullerton, and surrounding communities. Homeowners dealing with everything from drain backups to full repipes can expect the same structured intake process: a service request form collects contact details, property type, and a description of the issue before any technician visits. With Monday through Friday hours from 8 AM to 6 PM and 24/7 emergency response for urgent situations, the company balances scheduled maintenance with after-hours availability.

What distinguishes First Option Plumbing is its team-based service model and round-the-clock emergency capacity. Most jobs dispatch two-person crews, with one technician focused on-site while the other handles logistics and supply runs, a setup reviewers say keeps work moving efficiently. The company responds to urgent calls around the clock, understanding that water heater failures, slab leaks, and main line breaks do not respect business hours. Their website explicitly references fair, transparent pricing rather than cheapest-cost competition, a positioning reinforced by reviewer feedback noting bills aligned closely with quotes.

Bert features prominently across customer testimonials for his patience and technical depth. When Norman Kung moved into an under-maintained home with recurring drain backups, Bert scoped all three cleanouts, identified years of accumulated debris, and used a combination of reaming and hydro jetting to restore flow. He also flagged minor water heater issues and addressed those during the same visit. Separately, realtor Maggie Pang requested a sewage line cleanout on a 35-year-old property and was charged significantly less than her original quote after technicians determined the line was less compromised than anticipated. Both accounts highlight a willingness to educate homeowners and adjust billing based on actual conditions rather than worst-case estimates.