Jaguar Anaheim Hills Service Center
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Claim This BusinessAbout Jaguar Anaheim Hills Service Center
Jaguar Anaheim Hills Service Center operates as a certified Jaguar sales and service facility within the Rusnak dealership network in Anaheim, California. With a 4.8-star average across 111 customer reviews, the center serves vehicle owners throughout Anaheim Hills, Orange County, and surrounding communities. The facility holds authorization for certified pre-owned inspections and provides complete maintenance and repair services exclusively for Jaguar models, utilizing manufacturer-approved diagnostic equipment and genuine replacement components. Monday through Friday operating hours run from 7:30 AM to 5:30 PM, with Saturday and Sunday service unavailable to retail customers.
The dealership distinguishes itself through its Approved Certified Pre-Owned program, which inspects and warranties qualifying pre-owned Jaguar vehicles passing rigorous factory standards. This authorization enables the service center to issue extended coverage protections that independent repair facilities cannot match. Alongside routine maintenance and tire services, the facility offers complimentary roadside assistance for vehicles under active warranty programs. The presence of dedicated service advisors and a structured appointment scheduling system reflects the operational framework expected from an authorized British luxury marque representative.
Customer testimonials name several service personnel directly, creating a clear picture of the client experience at this facility. Realtor Melvin awarded three stars while specifically praising service drive crew member George for consistent professionalism across two separate visits. Conversely, reviewer Eres Mathias described an extended dispute involving service advisor Jay Kaufman regarding an approximately seven-thousand-dollar invoice that reportedly contained undisclosed charges. Mathias stated that upon questioning service manager Scott about the billing discrepancy, the conversation concluded abruptly with the manager walking away, leaving the customer's concerns unresolved.
What Customers Say
Positive reviews consistently reference named technicians including George for attentive service delivery. Negative reviews focus exclusively on billing transparency, with one reviewer describing a seven-thousand-dollar estimate that ultimately resolved to seven hundred fifty-four dollars for an oil change service, and another citing physical damage to vehicle components following maintenance visits.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5:30 PM |
| Tuesday | 7:30 AM–5:30 PM |
| Wednesday | 7:30 AM–5:30 PM |
| ThursdayToday | 7:30 AM–5:30 PM |
| Friday | 7:30 AM–5:30 PM |
| Saturday | Closed |
Services
Certified Pre-Owned Inspection and Warranty
Rigorous factory-authorized inspection process qualifying select pre-owned Jaguar vehicles for extended coverage protections backed by the manufacturer.
Scheduled Maintenance and Repairs
Manufacturer-specified oil changes, fluid replacements, brake service, and mechanical repairs using genuine Jaguar replacement parts at the authorized service center.
Tire Sales and Service
Dedicated tire center offering wheel and tire assemblies, rotation schedules, and alignment corrections for Jaguar performance specifications.
Complimentary Roadside Assistance
Emergency road service including jump-starts, flat tire resolution, and towing coordination for vehicles covered under active Jaguar warranty programs.
Vehicle Health Diagnostic Reports
Factory-standard computerized diagnostics identifying mechanical concerns before they escalate, utilizing manufacturer-specific scanning equipment.
Financing and Trade-In Coordination
Finance department support for purchase structuring, KBB instant cash offers against current vehicle values, and trade-in appraisal services.