Johnstone Supply

Johnstone Supply operates as a heating equipment supplier in Anaheim, California, serving the HVAC trade community with an extensive inventory of parts and equipment. With a 4.2-star rating from 21 reviews and business hours running Monday through Friday from 7 AM to 5 PM, plus Saturday morning openings until 11 AM, the counter is accessible for contractors managing tight project schedules. The operation functions as a trade-only distributor, meaning purchases are processed through professional accounts rather than walk-in retail transactions.

Several aspects distinguish this location within the broader Johnstone Supply network. Counter staff consistently receive praise for possessing actual backgrounds in HVAC installation and repair, allowing them to guide buyers toward correct part numbers and compatibility checks. Tony King notes they stay on the cutting edge of HVAC technology and maintain parts in stock roughly 98 percent of the time. For larger accounts, purchase orders can be prepared ahead of pickup, streamlining workflow for service companies running multiple trucks daily.

Julio Meza, who represents a large HVAC company, describes consistent experiences where his POs are ready upon arrival and counter personnel go beyond basic transaction handling to assist with pricing research and inventory availability. The negative reviews, however, reveal a firm trade-only stance: multiple homeowners attempting to purchase components like rubber gaskets, manifold accessories, and control modules were refused sale, with staff citing contractor-only policies. This policy appears enforced uniformly regardless of whether the caller demonstrated technical knowledge or intended professional use.