Done Right Heating & Air

Done Right Heating & Air operates as a residential and light commercial HVAC contractor based in Auburn, California. The company maintains a 4.9-star rating across 38 client reviews, reflecting consistent service quality in the region. Their team serves Auburn and surrounding Placer County communities, handling installation, repair, and preventive maintenance for cooling and heating systems. The business emphasizes transparent diagnostics and practical solutions tailored to each property's specific configuration.

What distinguishes this contractor is their approach to project completion and payment structure. Multiple reviewers report that installation teams finished work before receiving payment, including a $10,000 heat pump system where the homeowner needed additional time to secure financing. This practice signals confidence in their workmanship. The company offers a 100% satisfaction guarantee and recommends seasonal preventive maintenance visits during spring and fall to optimize system performance and extend equipment lifespan.

Customer feedback names specific technicians and their handling of particular situations. Phil spent nearly two hours diagnosing an attic HVAC system, providing measurement data and recommending solutions to the ownership team. Sanad resolved a furnace issue before winter arrival while maintaining courtesy toward tenants in the property. During a heat wave, the team ordered and installed a replacement air conditioning unit within one day, preventing residents from facing 113-degree temperatures. These scenarios demonstrate response capability alongside technical competence.