Johnstone Supply

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About Johnstone Supply
Johnstone Supply has served the Bakersfield heating equipment market for multiple years as a supplier serving both HVAC contractors and homeowners. The business operates from a counter sales counter and maintains an outside sales team, with 23 customer reviews generating a 3.7-star average rating. Operating hours run Monday through Friday from 7 AM to 5 PM, convenient for contractors picking up parts before or after job calls.
What distinguishes Johnstone Supply is the technical background of their staff. Most team members are former HVAC technicians with hands-on experience understanding equipment operations and aftermarket parts compatibility. This expertise proves especially valuable for older units where standard components may not fit, and for contractors seeking the right part for unusual repairs. Reviewers note most orders arrive within 1 to 3 business days, and the staff maintains fair competitive pricing on the products used in installation, repairs, and maintenance work.
Two customers highlighted specific experiences: Clay Jones, an HVAC business owner, praised the counter and outside sales teams for having the knowledge his technicians need to complete jobs efficiently. Wendy Baker noted that Johnny regularly assists customers by carrying purchased items to their vehicles, emphasizing the hands-on, service-oriented approach the team provides.
What Customers Say
Four of seven detailed reviewers mention the staff's technical expertise and product knowledge, with three specifically noting they secured needed parts within 1-3 business days. Negative reviews cite parts ordering errors and a licensing requirement confusion, while positive reviews highlight the counter team's diagnostic understanding and helpful demeanor.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| TuesdayToday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
HVAC Counter Sales
In-person parts purchasing with knowledgeable staff who understand equipment compatibility and can identify correct components.
Outside Sales Representatives
Field sales team that works with contractors on product recommendations and bulk ordering for installation businesses.
Aftermarket Parts Sourcing
Finding replacement components for older HVAC units that standard catalogs no longer carry.
Equipment and Parts Distribution
Supplying heating and cooling equipment parts used in repair, maintenance, and new installation work.
Quick-Turn Parts Ordering
Most orders fulfilled within 1 to 3 business days for contractor and homeowner projects.