Xceptional Heating & Air

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About Xceptional Heating & Air
Xceptional Heating & Air has served Kern County residents since 2015, originally operating as Gallardo Heating and Air before their November 2024 rebrand. Based in Bakersfield, the contractor holds a perfect 5.0-star rating compiled from 406 customer reviews, and offers round-the-clock availability every day of the week. Their service area covers Bakersfield and the surrounding Kern County communities, including Fresno County for customers willing to travel for their reputation.
This contractor sets a high bar with several customer-first policies. They advertise no upfront payments required, a satisfaction guarantee, and a fixed-right promise meaning the job is completed correctly or the issue is addressed. The company posts a $149 diagnostic special for new HVAC systems. Commercial property managers specifically praise their responsive communication and fair pricing, with Katie Banducci noting their reliability across multiple AC units.
Homeowners repeatedly praise technician Carlos, who led a full HVAC system replacement with impressive craftsmanship. Danielle Garza recounts her Friday evening heater failure resulting in a Monday morning appointment, with staff calling to move her even earlier; her technician completed the repair in 20 minutes. Courtney Wilson highlights technician Brian's transparent cost breakdown and technical expertise on a 30-year-old unit, while Alvaro Martinez describes a bilingual crew that arrived early and stayed late to commission his new system, then returned to fine-tune it until fully satisfied.
What Customers Say
Every one of six detailed reviews awards 5 stars, with five explicitly highlighting specific technicians by name. Reviewers frequently mention same-day or next-day response, fast repairs completed in 20-30 minutes, fair pricing, and bilingual Spanish-English communication. No negative reviews appear in the sample, and customer service responsiveness is mentioned by three separate reviewers.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Repair & Installation
Winter emergency repairs and complete furnace replacement for failing or outdated heating systems.
Furnace Maintenance
Seasonal tune-ups designed to prevent winter breakdowns and extend equipment lifespan.
AC Repair & Installation
Cooling system diagnostics, same-day repairs, and new condenser or full system installations.
HVAC Maintenance Plans
Annual service agreements that keep heating and cooling systems running efficiently year-round.
Indoor Air Quality Solutions
Recommendations and installs for improved filtration and air purification components.
Commercial HVAC Services
Maintenance and repair for multi-unit commercial properties with scheduled service agreements.