1-888-Heat-Pumps

1-888-Heat-Pumps is a Berkeley-based HVAC contractor with a perfect 5.0-star rating across 49 client reviews. The company maintains 24/7 availability including weekends and holidays, serving residential customers throughout Berkeley and the broader East Bay region. Specializing exclusively in heat pump technology rather than traditional forced-air systems, the contractor focuses on ductless mini-split installations, air-to-water heat pump systems, and heat pump repair services. This specialization distinguishes them from general HVAC companies that spread expertise across cooling, heating, and refrigeration.

The company distinguishes itself through comprehensive project management that extends beyond installation. Reviews consistently highlight their assistance with utility incentive programs, with one client noting Andrei helped gather documentation for an additional post-installation rebate the homeowner qualified for after full home electrification. The team provides detailed consultations covering ducted versus ductless options, with technicians consulting homeowners on aesthetic decisions during installations. Their process includes multiple strategic planning visits for complex house layouts, and they maintain clean, organized work sites during residential projects.

Client reviews name specific technicians who delivered exceptional service. Drake received praise for arriving on time to diagnose and repair a Fujitsu heat pump wall thermostat, maintaining clear communication throughout. For larger projects, reviewers specifically recommend requesting Soepa for quotes and Andrei, Mike, Owen, or Drake for installation work. One client described the entire process as immaculate from start to finish, with the installation team making several planning visits to ensure proper unit placement in a unique house layout.