Trane Commercial Sales Office

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About Trane Commercial Sales Office
Trane Commercial Sales Office operates as a dedicated commercial HVAC sales office serving Brea and the broader Los Angeles metropolitan area. The business holds a 2.0-star rating derived from 4 customer reviews, with all submitted ratings falling at the lower end of the scale. This office functions exclusively as a commercial sales location, focusing on supplying HVAC solutions to businesses rather than walk-in residential service calls.
As a Trane branded location, this office represents one of the manufacturer commercial sales offices in California. The website explicitly positions the team as providers of commercial HVAC solutions, suggesting a focus on system sales, project coordination, and business-to-business transactions rather than on-site repair work or emergency residential service.
Customer feedback reveals several frustrating interactions. One reviewer from a consulting company described attempting to confirm a straightforward HVAC inspection question, only to be bounced between staff members with no resolution, ultimately landing on a voicemail that went unreturned. Another reviewer noted the office carries no parts and serves only as a sales operation, directing customers to a separate Walnut branch for components. A third reviewer cited lack of commitment to promised lead times and an inability to reach upper management for resolution.
What Customers Say
All 3 submitted reviews assign 1 star, indicating consistent customer dissatisfaction. Common grievances include being transferred between multiple staff members without issue resolution, the absence of inventory for parts requiring separate branch visits, and difficulty reaching management for escalations.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Commercial HVAC System Sales
Supply of commercial heating and cooling systems for business applications.
Project Coordination
Assistance with commercial HVAC project planning and specification.
Business-to-Business Sales
Sales support tailored to commercial clients and contractors.
Trane Product Consultation
Guidance on Trane commercial equipment options and configurations.
Los Angeles Area Commercial Coverage
Sales services targeting commercial accounts throughout the Los Angeles metropolitan region.