Crowne Plaza San Francisco Airport by IHG

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About Crowne Plaza San Francisco Airport by IHG
Crowne Plaza San Francisco Airport by IHG welcomes travelers in Burlingame, California, just minutes from SFO airport. With 2,649 guest reviews contributing to a 3.6-star rating, this hotel serves as a practical overnight option for travelers seeking convenience near the airport. The property offers complimentary shuttle service to and from SFO, making it a functional choice for early morning flights or late arrivals. Guests consistently mention straightforward check-in and checkout processes, with the hotel providing clean, reasonably priced accommodations suitable for short stays.
This hotel differentiates itself through its airport-focused location and practical amenities rather than luxury features. The free shuttle service runs between the property and SFO, addressing a key need for travelers with early flights or those unfamiliar with the area. Rooms feature two queen-size beds and provide enough space for comfortable overnight stays. The on-site restaurant offers to-go options, including Caesar salads priced at $11 each, giving guests convenient dining choices without leaving the property.
Reviewers highlight specific experiences that illustrate the hotel's service approach. One guest, David Post, noted professional check-in service and praised the Caesar salads from the restaurant, calling the room clean and comfortable with a great bed. He specifically mentioned effective soundproofing that blocked noise from neighboring rooms. Stephanie Ellis described the room as perfect for an overnight stay before an early morning flight, emphasizing the proximity to SFO and the comfort of the queen-size beds. However, other guests have reported issues including no hot water in showers and rude front desk interactions, with one reviewer noting these problems impacted their experience.
What Customers Say
Of 5 sampled reviewers, 3 praised the airport shuttle, clean rooms, and comfortable beds, while 2 cited significant issues including no hot water and poor customer service. Positive reviews mention specific staff helpfulness and value, while negative reviews focus on shower problems and rudeness at the front desk.
Services
Airport Shuttle Service
Complimentary shuttle transportation to and from San Francisco International Airport for guest arrivals and departures.
Hotel Accommodations
Guest rooms featuring two queen-size beds, clean comfortable bedding, and reasonable pricing for short stays.
On-Site Restaurant
Hotel restaurant offering to-go food options including salads and light fare for guests traveling or in transit.
Check-In/Check-Out Services
Streamlined front desk operations for quick and easy guest registration and departure processes.
Parking Options
On-site parking availability with nearby street parking options for guests with vehicles.