Alorair Solutions Inc.

Alorair Solutions Inc. operates from Chino, California, specializing in dehumidification equipment for residential and commercial spaces. The company holds a 2.6-star rating drawn from 28 customer reviews, with operating hours Monday through Friday from 8 AM to 5 PM. Their product line centers on crawl space and basement dehumidifiers, including the Sentinel HD55S with WiFi connectivity. Service is available throughout the Chino area and surrounding Southern California communities.

The company promotes a 6-year limited warranty on dehumidifiers with the first two years offering full coverage, along with free shipping on all orders. Alorair positions itself as a U.S. brand, though customer reviews indicate the dehumidifiers are manufactured in China with only distribution handled through their U.S. warehouse. The product lineup includes the Sentinel series for residential applications and the Storm LGR Extreme for commercial or industrial crawl space applications.

Customer feedback reveals recurring concerns about product reliability and customer support responsiveness. Multiple reviewers describe extended wait times for warranty repairs, with one customer reporting over a month to restore functionality after receiving incorrect replacement parts. Another reviewer details a dehumidifier water pump failure that caused significant water damage to their home, noting a substantial gap between the company's damage offer and actual repair costs. These account experiences suggest potential challenges when warranty claims arise.