Greenwood Heating & Air Inc
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Claim This BusinessAbout Greenwood Heating & Air Inc
Greenwood Heating & Air Inc has served Cypress and surrounding Orange County communities since 2008, building a reputation on technical precision and transparent communication. The company holds a state contractor license and maintains an A+ rating with the local business bureau, supported by 383 verified client reviews averaging 4.9 stars. Operating Monday through Friday from 8 AM to 5 PM, the team handles residential replacement, repairs, and preventive maintenance across Cypress, Garden Grove, Anaheim, and Westminster. Owner-operator Elliot Franco and his son Elliot Jr manage day-to day operations, personally overseeing estimator visits and coordinating service calls.
What distinguishes Greenwood from regional competitors is their commitment to adaptive installation solutions rather than one size fits all approaches. Reviewers consistently describe the team proposing options clients had not initially considered, including a notable attic unit relocation that required creating a custom opening. The company provides detailed electronic estimates with itemized pricing and offers a workmanship guarantee on all installations. Their long term maintenance program includes annual servicing with documented system assessments, and they honor manufacturer warranty claims without third party delays.
Customer stories from verified reviews name specific technicians and scenarios that illustrate service depth. When MaryKay Bishop needed her AC unit relocated from the attic, installers Raul and Victor spent multiple days explaining each phase and employing innovative framing techniques, the finished opening appeared original to the home. For routine maintenance, technician Art walked the homeowner through completed work and answered every question. William Offenberg notes the team serviced his units for eight consecutive years, honoring warranty claims without argument. Emergency callers describe same day arrival during heat waves, with estimator Elliott providing options before any deposit was collected.
What Customers Say
Across 383 reviews, 12 reviewers explicitly mention same day or quick response service during AC failures. Technicians named by multiple reviewers include Art (maintenance), Raul and Victor (installations), and estimator Elliott; each appears in three or more five star reviews. While no negative reviews are present in the sample, positive feedback consistently cites transparent pricing, thorough explanations, and Respectful worksite cleanup.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Replacement & New Installation
Complete system installation with custom solutions, including ductwork assessment and attic unit relocations when needed.
AC Repair & Emergency Service
Same day diagnostic and repair calls for system failures, backed by an eight year maintenance track record.
Preventive Maintenance Programs
Annual servicing includes filter changes, refrigerant checks, detailed system assessment, and owner education.
Warranty Claim Processing
In house handling of manufacturer warranty claims without third party delays, per reviewer experience.
Detailed Electronic Estimates
Itemized quotes with multiple equipment options, presented digitally before any deposit is collected.
Workmanship Guarantee
Company backed warranty on all installation labor, separate from standard manufacturer coverage.
Indoor Air Quality Assessments
System evaluations that identify filtration upgrades and ventilation improvements for Cypress climate.