Mage USA Group
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About Mage USA Group
Mage USA Group operates as an HVAC contractor serving El Monte, California, and maintains business hours Monday through Friday from 8 AM to 5 PM. The company can be reached at (844) 200-7156. Based on available records, this contractor currently holds a 1.0-star rating derived from a single customer review, providing limited insight into overall service quality or client satisfaction patterns.
The website for Mage USA Group was not accessible at the time of this review, and no specific brand partnerships, certifications, or specialty services were documented in public records. A review mentioning mini split condenser and heat pump components suggests experience with ductless HVAC systems, though without confirmed product lines or dealer certifications, specific technical capabilities remain unclear. Homeowners seeking detailed service offerings should confirm capabilities directly with the contractor.
The sole documented customer experience with Mage USA Group comes from Quentin Moore, who described attempting to obtain a replacement panel for a mini split condenser and heat pump over several weeks. According to his account, messages went unanswered, phone interactions were brief, and promised follow-ups did not materialize. Moore reported waiting over 30 minutes on hold during a final phone attempt. This account represents the only detailed customer narrative currently available for this business.
What Customers Say
The single 1-star review describes a prolonged communication breakdown where the customer received no written responses, experienced consistently brief phone interactions, and reported that promised follow-ups were never delivered. The reviewer explicitly rated the experience as terrible and expressed frustration with what he perceived as dismissive behavior.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
Mini Split System Service
Maintenance and repair work on mini split condenser and heat pump systems, based on documented service requests.
HVAC Repair
General repair services for heating and cooling systems, though specific capabilities are not detailed online.
HVAC Installation
Installation services for residential HVAC systems, with scope and specifications confirmed upon inquiry.
HVAC Maintenance
Routine maintenance services for existing HVAC systems, availability confirmed directly with the contractor.
Parts Replacement
Parts replacement services, as evidenced by customer requests for replacement panels.
Ductless HVAC Systems
Service for ductless heating and cooling systems, suggested by the mini split condenser mentioned in reviews.
Heat Pump Service
Heat pump repair and maintenance, based on documented experience with heat pump equipment.