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Claim This BusinessFirst Degree Heating & Air has earned a reputation as one of the most reliable HVAC contractors in the region, holding a 4.9-star rating across 64 verified customer reviews. Founded with a commitment to treating every customer like a neighbor, this locally owned and operated business serves residential and light commercial clients throughout Carroll, Douglas, Heard, Paulding, Haralson, and Coweta counties. Their team of factory-trained technicians handles heating systems, cooling equipment, and indoor air quality solutions, offering free equipment estimates and flexible financing for new installations. Service agreements are available for homeowners who want to protect their investment through scheduled maintenance and priority scheduling.
What distinguishes First Degree from larger regional companies is their hands-on approach to every service call. They service all major HVAC brands and stock genuine manufacturer parts, which means repairs often complete in a single visit rather than waiting for specialized components to arrive. Their technicians receive ongoing training directly from equipment manufacturers, ensuring they can diagnose and repair newer high-efficiency systems that some independent technicians avoid. The company also emphasizes transparent pricing and takes time to educate homeowners about system components before recommending repairs, giving customers the information they need to make informed decisions about their equipment.
Customer reviews consistently highlight specific technicians who went above and beyond during difficult situations. One reviewer described how Nicholas arrived within 20 minutes on Fourth of July when her air conditioning failed during a holiday celebration, diagnosing and repairing the system quickly enough to save her holiday weekend. Another customer praised Danny for both his initial installation work and a subsequent service call where he correctly identified that a power supply issue from the utility rather than the thermostat was causing the problem, saving an unnecessary expense. Keith earned particular praise for taking time to explain system components and offering practical advice that extended the life of the customer's equipment.
Every review on file rates this contractor 5 stars, with customers specifically naming technicians Nicholas, Danny, Keith, and Andre as delivering exceptional service. Multiple reviewers emphasize the company's rapid response times, with one describing same-day arrival during a holiday and another praising same-weekend diagnosis of a complex system issue.
Diagnostic services and repairs for cooling system failures, including refrigerant issues, compressor problems, and electrical diagnostics.
Heating system repairs and pre-winter maintenance to ensure homes stay warm during cold months, covering all major brands.
Full system replacement and new construction installation with free estimates and financing options available.
Scheduled inspection services that extend equipment lifespan, improve efficiency, and provide priority scheduling for Agreement holders.
Ventilation and filtration products designed to address indoor air concerns for homeowners spending significant time indoors.
Heating and cooling services for commercial buildings beyond standard residential applications, including light commercial properties.
Round-the-clock availability for urgent system failures requiring immediate attention outside normal business hours.