Family Ties Air, Plumbing, & Drain

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About Family Ties Air, Plumbing, & Drain
Family Ties Air, Plumbing, & Drain maintains a 4.9-star rating across 1,157 client reviews in Fontana, California. This contractor serves the greater Southern California region, including Ontario, Rancho Cucamonga, San Bernardino, Riverside, Corona, Adelanto, Rialto, and Upland. The business offers both HVAC and plumbing services under one roof, covering heating and cooling system installations, repairs, ductless setups, general plumbing, water heater services, and drain cleaning. Customers can pay with cash, checks, or any major credit card, and the company operates a maintenance plan for scheduled annual service.
This contractor sets itself apart through its maintenance plan program, which allows homeowners to schedule annual service visits without additional fees for standard checks. The business accepts multiple payment methods including cash, checks, and all major credit cards, providing flexibility for customers with different preferences. Their service model combines HVAC and plumbing expertise, enabling homeowners to address both heating and cooling needs as well as plumbing issues through a single provider.
Reviewers consistently highlight specific technicians who handled distinct situations. Jacob Diaz responded to a kitchen clean out pipe leak, photographing the issue and discussing all available options with the homeowner before proceeding. Frank serviced a tankless hot water heater and conducted a full home plumbing inspection as part of an annual maintenance plan, with the customer noting no extra charges for the comprehensive check. A reviewer described Jason spending over three hours at a newly purchased home, flushing the water heater and completing annual maintenance while catching issues that three previous contractors had missed.
What Customers Say
Every reviewer in the dataset awarded 5 stars, with three specifically naming the technician who served them: Jacob Diaz, Frank, and Jason. Customers consistently mention professionalism, thorough explanations, and the technician taking time to discuss options rather than rushing through the work. One reviewer noted the annual maintenance plan covered standard checks with no additional charges.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5:30 PM |
| Tuesday | 7:30 AM–5:30 PM |
| Wednesday | 7:30 AM–5:30 PM |
| Thursday | 7:30 AM–5:30 PM |
| Friday | 7:30 AM–5:30 PM |
| SaturdayToday | 8 AM–4 PM |
Services
HVAC Installation
Complete heating and cooling system installations for residential properties, including new equipment setup and configuration.
HVAC Repairs
Diagnostic and repair services for malfunctioning heating and cooling systems to restore proper operation.
Ductless HVAC
Installation and service for ductless mini-split systems, providing zoned heating and cooling without traditional ductwork.
General Plumbing
Standard plumbing repairs and installations including pipes, fixtures, and general plumbing system maintenance.
Water Heater Services
Installation and servicing of traditional and tankless water heaters, including flushing and maintenance.
Drain Cleaning
Professional drain cleaning services to clear blockages and restore proper drainage in plumbing systems.
Maintenance Plan
Annual scheduled service plan covering HVAC and plumbing system inspections with no extra charges for standard checks.