Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates as an appliance service provider in Fresno, California, holding a 4.4-star rating derived from 248 customer reviews. The business maintains service hours from 4 AM to 8 PM seven days each week, providing same-day appointment windows for residents across the Fresno metropolitan area. Technicians employed by the service handle washing machines, refrigerators, freezers, and heating and cooling systems for both residential and commercial customers.
The service operates through Sears Home Services, a network affiliated with the broader Sears retail brand. Technicians arrive with manufacturer-specific training for major appliance brands and provide diagnostic assessments before recommending repair options. Several reviewers noted that technicians explained repair processes clearly and offered choices rather than pushing immediate replacement. The diagnostic fee structure was mentioned by multiple customers, with one reviewer noting a $129 diagnostic charge.
Customer feedback highlights specific technicians by name, with one reviewer specifically praising Ignacio for their approach to a refrigerator issue. Several reviewers described scenarios where technicians identified problems other service calls had not resolved, including condenser issues and freezer component checks. One reviewer with a lung condition noted that better communication about soldering work would have helped them prepare appropriately, while another described a heating system that continued blowing cold air after maintenance. Communication timing was mentioned as a concern by at least one reviewer who experienced delays between their service request and completion.
What Customers Say
Of five detailed reviews, three award perfect ratings while two describe significant concerns. Positive reviews mention diagnostic skill and same-day arrival windows, while negative reviews cite health-related communication gaps and post-maintenance system failures. All five-star reviewers describe specific technicians or repair scenarios.
Working Hours
| Sunday | 4 AM–8 PM |
| Monday | 4 AM–8 PM |
| TuesdayToday | 4 AM–8 PM |
| Wednesday | 4 AM–8 PM |
| Thursday | 4 AM–8 PM |
| Friday | 4 AM–8 PM |
| Saturday | 4 AM–8 PM |
Services
Washing Machine Repair
Diagnosis and repair for washing machine mechanical and electrical issues, including drainage problems, spin cycle failures, and water supply concerns.
Refrigerator and Freezer Service
Condenser inspection, cooling system diagnostics, temperature regulation repairs, and freezer component troubleshooting for residential units.
Heating and Cooling Maintenance
Annual system maintenance for AC and heating units, including filter checks, thermostat calibration, and operational testing.
Diagnostic Services
Fee-based appliance inspection providing a written assessment of the problem with repair options and cost estimates before any work begins.
Same-Day Service Appointments
Scheduled arrival windows available for urgent repair needs, with technicians providing time-specific appointments rather than open-ended wait times.
Commercial Appliance Repair
Service for business-owned appliances beyond residential systems, addressing commercial refrigeration and heating equipment.